1           DEFINITIONS

In this document the following words shall have the following meanings:

1.1        "Agreement"  means  these  Terms  and  Conditions  together  with  the  terms  of  any applicable Service Specification;

1.2        "Customer"  means  the  organisation  or  person  who  purchases  services  from  the Supplier;

1.3        "Intellectual Property Rights" means all patents, registered and unregistered designs, copyright,   trade  marks,   know-how   and   all   other  forms   of  intellectual   property wherever in the world enforceable;

1.4        "Service  Specification"  means  a  statement  of  work,  quotation  or  other  similar document describing the services to be provided by the Supplier;

1.5        "Supplier" means LITTLE JOE MEDIA LIMITED, whose registered address is 5 HIGH               STREET, WHITWELL, HERTFORDSHIRE, SG4 8AJ

2           GENERAL

2.1        These Terms and Conditions shall apply to all contracts for the supply of services by the Supplier to the Customer.  

2.2        Before the commencement of the services the Supplier shall submit to the Customer a Service Specification which shall specify the services to be performed and the fees payable. The Customer shall notify the Supplier immediately if the Customer does not agree  with  the  contents  of  the  Service  Specification. All Service  Specifications  shall be subject to these Terms and Conditions.

2.3        The  Supplier  shall  use  all  reasonable  endeavours  to  complete  the  services  within estimated time frames but time shall not be of the essence in the performance of any services.

3           FEES AND PAYMENT

3.1        The  fees  for  the  performance  of  the  services  are  as  set  out  in  the  Service Specification.  The  Supplier  shall  invoice  the  Customer  for the  services  monthly in arrears.

3.2        Invoiced amounts shall be due and payable within 7 days of receipt of invoice, unless agreed  otherwise.  The  Supplier  shall  be  entitled  to  charge  interest  on  overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 5%per annum above the base rate ofthe Bank of England. In the  event  that  the  Customer’s  procedures  require  that  an  invoice  be  submitted against  a  purchase  order  to  payment,  the  Customer  shall be  responsible for issuing such purchase order before the services are rendered.


4.1        To enable the Supplier to perform its obligations under this Agreement the Customer shall:              

4.1.1     co-operate with the Supplier;

4.1.2     provide   the   Supplier   with   any   information   reasonably   required   by   the Supplier;  

4.1.3     obtain all necessary permissions and consents which may be required before the commencement of the services; and

4.1.4     comply  with  such  other  requirements  as  may  be  set  out  in  the  Service Specification or otherwise agreed between the parties.

4.2        The Customer shall be liable to compensate the Supplier for any expenses incurred by the Supplier as a result of the Customer’s failure to comply with Clause 4.1.

4.3        Without  prejudice  to  any  other  rights  to  which  the  Supplier  may  be  entitled,  in  the event  that  the  Customer  unlawfully  terminates  or  cancels  the  services  agreed  to  in the  Service  Specification,  the  Customer  shall  be  required to  pay  to  the  Supplier  as agreed damages and not as a penalty the full amount of any third party costs to which the Supplier has committed and in respect of cancellations on less than five working days’  written  notice  the  full  amount  of  the  services  contracted  for  as  set  out  in  the Service Specification, and the Customer agrees this is a genuine pre-estimate of the Supplier’s losses in such a case.  For the avoidance of doubt, the Customer’s failure to comply with any obligations under Clause 4.1 shall be deemed to be a cancellation of the services and subject to the payment of the damages set out in this Clause.

4.4        In  the  event  that  the  Customer  or  any  third  party,  not  being  a  sub-contractor  of  the Supplier,  shall  omit  or  commit  anything  which  prevents  or delays  the  Supplier  from undertaking  or  complying  with  any  of its  obligations  under  this  Agreement,  then  the Supplier shall notify the Customer as soon as possible and:

4.4.1     the Supplier shall have no liability in respect of any delay to the completion of any project;

4.4.2     if applicable, the timetable for the project will be modified accordingly;

4.4.3     the Supplier shall notify the Customer at the same time if it intends to make any claim for additional costs.


5.1        The  parties  may  at  any  time  mutually  agree  upon  and execute  new  Service Specifications.  Any  alterations  in  the  scope  of  services to  be  provided  under  this Agreement  shall  be  set  out  in  the  Service  Specification,  which  shall  reflect  the changed services and fees and any other terms agreed between the parties.

5.2        The  Customer  may  at  any  time  request  alterations  to  the  Service  Specification  by notice in writing to the Supplier. On receipt of the request for alterations the Supplier shall,  within  5  working  days  or  such  other  period  as  may  be agreed  between  the parties,  advise  the  Customer  by  notice  in  writing  of  the  effect  of  such  alterations,  if any, on the fees and any other terms already agreed between the parties.

5.3        Where  the  Supplier  gives  written  notice  to  the  Customer  agreeing  to  perform  any alterations  on  terms  different  to  those  already  agreed  between  the  parties,  the Customer shall, within 5 working days of receipt of such notice or such other period as  may  be  agreed  between  the  parties,  advise  the  Supplier  by  notice  in  writing whether or not it wishes the alterations to proceed. 

5.4        Where  the  Supplier  gives  written  notice  to  the  Customer  agreeing  to  perform alterations  on  terms  different  to  those  already  agreed  between  the  parties,  and  the Customer confirms in writing that it wishes the alterations to proceed on those terms, the Service Specification shall be amended to reflect such alterations and thereafter the Supplier shall perform this Agreement upon the basis of such amended terms.

6           WARRANTY

6.1        The  Supplier  warrants  that  the  services  performed  under  this  Agreement  shall  be performed  using  reasonable  skill  and  care,  and  of  a  quality  conforming  to  generally accepted industry standards and practices.

6.2        Without prejudice to Clause 6.1, and except as expressly stated in this Agreement, all warranties  whether express or implied, by operation of law or otherwise, are hereby excluded in relation to the services to be provided by the Supplier.


The  Customer  shall  indemnify  the  Supplier  against  all  claims,  costs  and  expenses which  the  Supplier  may  incur  and  which  arise,  directly  or  indirectly,  from  the Customer’s  breach  of  any  of  its  obligations  under  this  Agreement, including  any claims  brought  against  the  Supplier  alleging  that  any  services  provided  by  the Supplier in accordance with the Service Specification infringes a patent, copyright or trade secret or other similar right of a third party.


8.1        Except  in  respect  of  death  or  personal  injury  due  to  negligence  for  which  no  limit applies,  the  entire  liability  of  the  Supplier  to  the  Customer  in  respect  of  any  claim whatsoever  or  breach  of  this  Agreement,  whether  or  not  arising  out  of  negligence, shall be limited to the fees paid by the Customer to which the claim relates.

8.2        In no event shall the Supplier be liable to the Customer for any loss of business, loss of  opportunity  or  loss  of  profits  or  for  any  other  indirect  or  consequential  loss  or damage  whatsoever.  This  shall  apply  even  where  such  a  loss  was  reasonably foreseeable or the Supplier had been made aware of the possibility of the Customer incurring such a loss.

8.3        Nothing in these Terms and Conditions shall exclude or limit the Supplier’s liability for death  or  personal  injury  resulting  from  the  Supplier’s  negligence  or  that  of  its employees, agents or sub-contractors.

9           TERMINATION            

Either party may terminate this Agreement forthwith by notice in writing to the other if:

9.1        the  other  party  commits  a  material  breach  of  this  Agreement  and,  in  the  case  of  a breach capable of being remedied, fails to remedy it within 30 calendar days of being given written notice from the other party to do so;  

9.2        the  other  party  commits  a  material  breach  of  this  Agreement  which  cannot  be remedied under any circumstances;

9.3        the  other  party  passes  a  resolution  for  winding  up  (other  than  for  the  purpose  of solvent  amalgamation  or  reconstruction),  or  a  court  of  competent jurisdiction makes an order to that effect;  

9.4        the  other  party  ceases  to  carry  on  its  business  or  substantially  the  whole  of  its business; or

9.5        the other party is declared insolvent, or convenes a meeting of or makes or proposes to  make  any  arrangement  or  composition  with  its  creditors;  or  a  liquidator,  receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.


All   Intellectual   Property   Rights   produced   from   or   arising   as a   result   of   the performance  of  this  Agreement  shall,  so  far  as  not  already  vested,  become  the absolute  property  of  the  Supplier,  and  the  Customer  shall  do  all  that  is  reasonably necessary  to  ensure  that  such  rights  vest  in  the  Supplier  by  the  execution  of appropriate instruments or the making of agreements with third parties.

11         FORCE MAJEURE              

Neither party shall be liable for any delay or failure to perform any of its obligations if the  delay  or  failure  results  from  events  or  circumstances  outside  its  reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the  act  or  omission  of  government,  highway  authorities  or  any  telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture,  production,  or  supply  by  third  parties  of  equipment  or  services,  and the  party  shall  be  entitled  to  a  reasonable  extension of its  obligations  after  notifying the other party of the nature and extent of such events.

12         INDEPENDENT CONTRACTORS              

The  Supplier  and  the  Customer  are  contractors  independent  of  each  other,  and neither has the authority to bind the other to any third party or act in any way as the representative  of  the  other,  unless  otherwise  expressly  agreed  to  in  writing  by  both parties. The Supplier may, in addition to its own employees, engage sub-contractors to  provide  all  or  part  of  the  services  being  provided  to  the  Customer  and  such engagement shall not relieve the Supplier of its obligations under this Agreement.

13         ASSIGNMENT

The  Customer  shall  not  be  entitled  to  assign  its  rights  or  obligations  or  delegate  its duties under this Agreement without the prior written consent of the Supplier.

14         SEVERABILITY            

If  any  provision  of  this  Agreement  is  held  invalid,  illegal  or  unenforceable  for  any reason by any Court of competent jurisdiction such provision shall be severed and the remainder  of  the  provisions  herein  shall  continue  in  full  force  and  effect  as  if  this Agreement  had  been  agreed  with  the  invalid  illegal  or  unenforceable  provision eliminated. 15         WAIVER The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

16         NOTICES

Any  notice  to  be  given  by  either  party  to  the  other  may  be  served  by  email,  fax, personal  service  or  by  post  to  the  address  of  the  other party  given  in  the  Service Specification  or  such  other  address  as  such  party  may  from  time  to  time  have communicated to the other in writing, and if sent by email shall unless the contrary is proved  be  deemed  to  be  received  on  the  day  it  was  sent,  if  sent  by  fax  shall  be deemed to be served on receipt of an error free transmission report, if given by letter shall  be  deemed  to  have  been  served  at  the  time  at which  the  letter  was  delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

17         ENTIRE AGREEMENT            

This  Agreement  contains  the  entire  agreement  between  the  parties  relating  to  the subject    matter    and    supersedes    any    previous    agreements,    arrangements, undertakings  or  proposals,  oral  or  written.  Unless  expressly provided  elsewhere  in this  Agreement,  this  Agreement  may  be  varied  only  by  a  document  signed  by  both parties.


Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

19         GOVERNING LAW AND JURISDICTION              

This  Agreement  shall  be  governed  by  and  construed  in  accordance  with  the  law  of England  and  the  parties  hereby  submit  to  the  exclusive jurisdiction  of  the  English courts. 



5 High Street